Terms of Service
Last updated May 31, 2026
1. Agreement
These Terms of Service ("Terms") govern your access to and use of CommissionSight (the "Service"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind that organization.
2. The Service
CommissionSight ingests insurance commission statements you upload, maps them into a unified data model, and produces month-over-month analytics (member status, deltas, attrition, and related reports). The Service is provided on a subscription basis and may evolve over time.
3. Accounts & access
You are responsible for your account credentials and API tokens, for all activity under your account, and for keeping your contact and billing information accurate. New accounts may require approval before access is granted. You must promptly notify us of any unauthorized use.
4. Acceptable use
You agree not to misuse the Service: no uploading data you lack the right to process, no attempts to breach security or access another customer’s data, no reverse engineering, and no use that violates applicable law or the rights of others.
5. Fees & billing
Paid plans are billed per active member per month, with automatic volume discounts, in arrears — each month’s usage is invoiced on or after the 1st of the following month to the payment method on file (card or bank/ACH). A payment processing fee may be added and is shown before charge. Fees are non-refundable except where required by law. You authorize us and our payment processor (Stripe) to charge your payment method for amounts due.
6. Your data
As between you and us, you retain all rights to the statement and member data you upload ("Customer Data"). You grant us a limited license to host and process Customer Data solely to provide the Service. Each account’s Customer Data is stored in an isolated database and is not co-mingled with other customers’ data. You may request export or deletion of your Customer Data.
7. Confidentiality & security
We protect Customer Data with administrative and technical safeguards, including encryption in transit and at rest and per-account isolation. No method of transmission or storage is perfectly secure; we cannot guarantee absolute security.
8. Service availability
We aim for high availability but the Service is provided "as is" and "as available." We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance and factors outside our control may affect availability.
9. Disclaimers
CommissionSight provides analytics to assist your review; it is not financial, accounting, or legal advice. You are responsible for validating figures before acting on them. To the maximum extent permitted by law, we disclaim all implied warranties.
10. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages, and our aggregate liability for any claim is limited to the fees you paid for the Service in the twelve months preceding the claim.
11. Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination, your right to use the Service ends; we will make Customer Data available for export for a reasonable period before deletion.
12. Governing law & jurisdiction
These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws principles. You and CommissionSight agree to the exclusive jurisdiction of the state and federal courts located in New Jersey for any dispute arising out of or relating to these Terms or the Service.
13. Changes
We may update these Terms; material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.
14. Contact
Questions about these Terms? Email legal@commissionsight.com.